Frequently Asked Questions

Where is the Gallery located?
We are located in Centre In The Square. Visit our Hours & Location page for the Gallery's mailing address and hours, or our Directions page.

What is the cost of admission to the Gallery?
The Kitchener-Waterloo Art Gallery is pleased to offer free admission to our exhibitions, artist talks and many of our family programs. Visit Free Programs for additional information. Some special events do require an admission fee, such as Friday Night @ KW|AG.

What are the Gallery's hours?
The Kitchener-Waterloo Art Gallery is open daily. Our regular hours are:

Monday to Wednesday - 9:30 a.m. -  5:00 p.m.
Thursdays - 9:30 a.m. -  9:00 p.m.
Friday - 9:30 a.m. - 5:00 p.m.
Saturday - 10 a.m. to 5:00 p.m.
Sunday - 1:00 - 5:00 p.m.

The Gallery is also open prior to Centre In The Square performances.

Where can I park when visiting the Gallery?
Metered and free parking is available around Centre In The Square and on side streets. Learn more about Gallery parking.

How do I register for a Gallery program or event?
We offer online registration for most of our programs and events. You can also call the Gallery at (519) 579-5860 to register. Visit our Programs and Events calendar for a full listing of our upcoming events and classes with instructions on how to complete our online registration process.

How can I find out about the Gallery's events?
You can visit our Programs and Events Calendar to search and review our events on a month-by-month basis. You can also subscribe to the Gallery's monthly e-newsletter to stay abreast of events and programs throughout the year. Subscriptions are free and you can unsubscribe at any time. The Gallery also produces printed newsletters five times a year which are available at the Gallery's front desk. You can also visit our Exhibitions and Programs areas of our web site for specific details or call (519) 579-5860 to learn more.

What programs does the Gallery currently offer?
Visit our Events & Programs Calendar for a listing of our current programs for children, youth, teens and adults.

How do I sign up for the Gallery's eNewsletter?
You can subscribe to our eNewsletter in several places throughout this web site or subscribe here to sign up.

Can I take photographs of the Gallery's exhibitions?
No, photography is not permitted in the Gallery's spaces.

What are the volunteer opportunities at the Gallery?
The Gallery offers many volunteer opportunities from working at our exhibition openings and Black & Gold Gala to education, marketing and administrative help. Visit our Volunteers page for more information.

Does KW|AG sell art work?
The Gallery does not sell art work that is on display in the exhibition spaces. You can visit our Art Loans and Sales page to view a Photo Gallery of works that are currently for sale. Proceeds from the sales of these works go towards the Gallery's curatorial and educational programming.

How can I get my art work displayed at the Gallery?
Exhibitions are developed on an ongoing basis. All projects are confirmed approximately two years in advance. If you are interested in having your work considered for KW|AG's program, please submit a cover letter, artist statement, current Curriculum Vitae, and up to twenty .jpgs of your work on a CD. Images should be saved as jpegs, 300 dpi and approx. 5" x 7" large. DVD documentation may be sent for video or performance based works. Please do not send original artwork. Please also include a corresponding image inventory list with dates, titles, dimensions and descriptions of accompanying documentation, relevant support material (articles, reviews, catalogues, etc.), and a self-addressed envelope with sufficient postage if you would like to have your documentation returned to you (submissions unaccompanied by an SASE will not be returned to artists). Please address your exhibition proposal to: Kitchener-Waterloo Art Gallery, Attention: Curatorial Review, 101 Queen Street North, Kitchener, ON, Canada, N2H 6P7.

How can I donate art work to the Gallery?
The Kitchener-Waterloo Art Gallery is pleased to accept donated works of art and other related assets through its Art Angels program. If you have an item that you would like to donate to our silent or live auction at our annual Black & Gold Gala, you can complete our Black & Gold Auction form. In addition, sometimes art work is acquired into the Gallery's Permanent Collection. The Gallery's Curatorial staff and the Permanent Collection Committee, which is made of members of the Board and members of the community, decide if an art work is acquired into the Collection. First, the Gallery's Curator makes a recommendation to the Permanent Collection Committee that a particular art work be acquired into the Collection. If accepted, the recommendation then moves on to the Gallery's Board of Directors. The Board of Directors, acting as trustees on behalf of the community, then have the final say on acceptance of the work into the Collection. If you have questions about the Gallery's Permanent Collection and its collecting policy, you can contact the Gallery's Registrar at ext. 230.

How can I view works from the Gallery's Permanent Collection?
You can view works from the Gallery's Permanent Collection through the Gallery's online viewing stations in the Gallery's foyer beginning in April 2009. The Gallery also offers vault tours of the Collection and has a public placement program where we place the works in approved, non-Gallery settings like Centre In The Square, the Princess Cinema, Perimeter Institute, Kitchener City Hall and Registry Theatre. Our Public Programs and Education team also regularly integrate works from the Permanent Collection in the Interpretive Gallery to accompany new exhibitions, in our annual student art show Expressions, and as central resources in our art education workshops and classes. We are constantly investigating ways to make the collection more accessible to the public.

How do I become a member of the Gallery?
You can become a KW|AG member by completing our online Membership Registration Form. You can also purchase a membership in person at the Gallery by stopping by our Visitor Services desk; phone in your request by calling our Development team at 519-579-5860 ext. 218 or ext. 211 or by faxing your fax to 519-578-0740. In each case, you should have your credit card information ready. Please allow 2-3 weeks for the processing of your new membership. You can also complete the membership registration form available on our web site and in our newsletters and mail it with your choice of payment to: Kitchener-Waterloo Art Gallery, Attention: Director of Development, 101 Queen Street North, Kitchener, ON, Canada, N2H 6P7. You can also visit our Members area of the web site for more information.

What are the benefits of becoming a member of the Gallery?
Depending on your membership level, KW|AG members can enjoy member evenings and events, special tours, lectures and programs, invitations to exhibition openings and special events, KW|AG Catalyst newsletters (mailings), reciprocal member benefits at other participating art galleries in Ontario, voting at the Gallery's Annual General Meeting, and more. Visit our Members page for more information or read our Member Benefits Pamphlet.

How can I make a donation to the Gallery?
You can make a donation to KW|AG by:

• Completing our online donation form
• Visiting Canada Helps (select the Kitchener-Waterloo Art Gallery)
• Attending a fundraising event
• Becoming a member
• Sponsoring a Gallery project
• Making a legacy gift
• Becoming a volunteer
• Participating in our art loans and sales

What are the current job opportunities at the Gallery?
Visit the Careers section of our web site for a list of our current full-time and part-time employment opportunities or the Volunteers section for information on volunteering opportunities in administration, marketing, education and for special events.

How can I get involved in the Gallery's annual fundraising event, the Black & Gold Gala?
Visit Volunteers to learn more about the Gallery's volunteering opportunities including at Black & Gold.

Do you have a Contacts list for the Gallery?
You can visit our Who to Contact page for a list of who you can contact for specific information at the Gallery.

How is the Gallery funded?
The Kitchener Waterloo Art Gallery is a charitable, not-for-profit organization. Funding comes from a variety of sources. Approximately 36% of Gallery revenues come from government grants, primarily the Ontario Arts Council and the Canada Council, with municipal support from the City of Kitchener and the City of Waterloo. Project and exhibition funding accounts for an additional 20% of operating revenues. Foundation grants usually provide 10 - 15% of the Gallery's budget. Next to government grants, the most important source of support for the Gallery is individual and corporate donors, who contribute almost 25% of the Gallery's operating funds. Revenues from education programs and interest earned from endowment funds account the balance.

Can I get art work appraised at the Gallery?
The Kitchener-Waterloo Art Gallery does not offer formal appraisal services; however, the Gallery does have a list of professional appraisal services that you can contact for more information.

Does the Gallery offer art restoration services?
The Gallery does not offer formal appraisal services; however, the Gallery does have a list of art appraisal and restoration services that you can contact for more information on having your art works restored.